Return & Exchange Policy

Exchange and return are guaranteed rights for all our customers and apply to all products available on our store.

All products displayed on our store are eligible for exchange and return according to the terms and conditions stated on this page.

Products can be returned or exchanged only if they are in their original condition at the time of purchase and returned in their original packaging.

Requests for exchange or return are reviewed and approved within 3 business days.

Once the exchange or return request is approved, the courier representative will reach the customer within 3–5 business days.

Please send a message WhatsApp to the number provided on the shipping invoice to request a return or exchange, or contact us through the Contact Us page.

Please photograph the product and send the image along with your city, address, and order number in order to exchange it for another product if the item is defective, damaged, or not as agreed upon.

The customer will receive a full refund if the product delivered is completely different from the product description shown on our website.

• We are not responsible for any expectations regarding product usage that were not mentioned on the product page on our website.
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